Customer Service - Bank

About the Role
As a Client Banking Services Professional at Charles Schwab, you are at the forefront of the client experience, delivering outstanding customer service to Charles Schwab Bank clients calling for assistance.
Responsibilities
- Field 40-60 inbound calls every day
- Provide subject matter expertise on banking products and services
- Assist clients with deposit accounts and online account management
- Help with bill pay, money movement, mobile banking, and debit cards
Requirements
- Minimum 1 year of work experience
- Ability to multi-task using multiple computing applications
- Ability to work in the office 75-100% of the time
Benefits
- Salary: $27.36/hour
- 401(k) with company match
- Paid time for vacation, volunteering
- 28-day sabbatical after every 5 years of service
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance