Specialty Associate

JCPenney

Specialty Associate

The Specialty Associate plays a vital role in driving profitable sales growth by combining product knowledge and exceptional customer service skills.

Primary Responsibilities

  • Customer Service & Sales: Greets customers, assists with finding products, and delivers outstanding customer service.
  • Generates interest in key product attributes and care/protection plans.
  • Meets or exceeds sales goals and productivity standards.

Core Competencies & Accomplishments

  • Solve problems and make smart decisions that drive sales, profit or customer service.
  • Provide great customer service and take accountability for actions and outcomes.
  • Proactively find ways to improve the customer experience.

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