Event Assistant

About the Role
The Town of Castle Rock's future depends on the choices we make today. Join a team that values teamwork, cooperation, and quality communication while providing exceptional public service.

Responsibilities
- Greets and directs patrons attending Town events and special programs. Provides line assistance and checks IDs
- Sells and takes tickets. Collects fees, handles cash and credit card payments. Makes change for customers and accounts for cash register proceeds.  Completes cash reports for point-of-sale systems
- Provides customer service by responding to basic patron questions, concerns, and issues; provides information regarding the event, special programs, and facility
- Acts as a customer service representative for the Special Events and Programs department
- Facilitates, under the direction of the Supervisor or Event Coordinator, all event setup, on-site execution, teardown, and equipment storage
- Acts as on-site contact for rental and permit event hosts

Requirements
- at least six (6) months' experience in a public setting providing customer service is preferred; or an equivalent combination of education, training, and experience
- Must be at least 16 years old