Public Safety Technical Coordinator

About the Role
The Town of Castle Rock's future depends on the choices we make today. Join a team that values teamwork, cooperation, and quality communication while providing exceptional public service.
Responsibilities
- Serves as technical lead throughout the lifecycle of public safety projects from research through fruition, and ongoing support
- Analyzes the technical requirements of all public safety projects. Troubleshoots technology problems during project implementation
- Effectively communicates with customers, vendors, and technical support personnel both within and external to the Town. Listens to and explains customer needs and complex technical issues to all affected parties
- Participates in and understands the implementation of complex, technical systems. Participates with vendors and project teams in detailed discussions of technical requirements and design
- Participates in vendor contract negotiations, project execution, and transition to maintenance agreements
- Makes recommendations for improving the overall system goals of stability, performance, and availability within police and fire departments
Requirements
- Bachelor’s degree in Information Technology or a closely related field
- Two to three (2-3) years' previous experience and/or training involving computer networking and hardware/software support in a technical environment; or an equivalent combination of education, training, and experience
- Valid Colorado driver's license
Benefits
- The opportunity to make a difference in our community
- Career Advancement Programs
- Employee well-being program
- Competitive total compensation with an excellent benefits package
- Free membership to the MAC or Recreation Center