Technical Coordinator - Development Services

About the Role
Serve as technical lead for Development Services IT projects at the Town of Castle Rock. Manage technology implementations from research through ongoing support.

Responsibilities
- Serve as technical lead throughout project lifecycle
- Analyze technical requirements and troubleshoot problems
- Communicate with customers, vendors, and technical support
- Participate in implementation of complex technical systems
- Participate in vendor contract negotiations and project execution
- Make recommendations for system stability, performance, and availability
- Identify cost savings and productivity enhancements
- Provide user support for department computer equipment and applications
- Perform installation, configuration, and upgrades for system components
- Manage department helpdesk tickets
- Support A/V needs for Board and Council Meetings
- Participate in DoIT on-call rotation

Requirements
- Bachelor's degree in Computer Science or related field
- 4-5 years experience with computer networking and hardware/software support
- Valid Colorado driver's license
- Knowledge of SQL, SSRS, and Power BI

Benefits
- Salary: $37.06 - $51.88/hour
- Career Advancement Programs
- Employee well-being program
- Competitive total compensation with excellent benefits
- Free membership to the MAC or Recreation Center
- Public Service Student Loan eligible