Contact Center Rep Associate

Location: UCHealth Steadman Hawkins Sky Ridge, US:CO:Lone Tree
Department: UCHlth Metro Patient Line
Work Schedule: Full Time, 0.00 hours per pay period (2 weeks)
Shift: Days
Pay: $19.67 - $25.57 / hour. Pay is dependent on applicant's relevant experience
Career Ladder: UCHealth offers a structured way for you to grow your skills, responsibilities, and pay in this position. As you gain experience and expertise, you will have the opportunity to move through different levels of this career ladder.
Summary:
Registers patients, schedules appointments, procedures and testing. May obtain referral or insurance information, verify guarantor information, quote co-pay, coinsurance, and self-pay rates to patients. Provides efficient flow of clinical and non-clinical information via phone in a call center setting.
Responsibilities:

Performs patient registration and scheduling functions. Obtains insurance and demographic information. Entry level position for all agents.
Obtains and verifies referral or insurance authorization/pre-certification approvals from health plan or primary care physician office. Explains financial