Medical Office Assistant

What we offer
- A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
- Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
- PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
- Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
How you will make an impact
- Receive and schedule patients at the front desk as well as answering the phone taking accurate messages.
- Answer multi-line phone while documenting concise messages from internal/external customers
- Manage the uploading of new patient information into the portal.
- Request patient medical records from outside providers and follow-up as necessary to ensure receipt
- Accurate scanning and placement of documents into patient charts and labeled correctly to include attaching reports to referral/order in order to close the referral loop
- Verify Insurances prior to appointment (to include manual verification, if needed); Add/Update Insurance information into the system.
- Make daily reminder calls to patients for upcoming appointments.
- Assist with completion of Visit Prep forms to ensure efficient provider visit
- Partners with other departments/Specialists to assist in the coordination of care when needed
- Work on spreadsheets and tasks as directed by Practice Administrator.
- Provide exceptional customer service to residents, families, and vendors
What you will need
- Minimum of 1 year of front medical office experience required
- Ability to use of multi-line electronic telephone system
- Basic Computer skills
- Excellent communication skills
- Filing/charting and documenting accurate patient records
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Wind Crest is a beautiful 84-acre continuing care retirement community in Highlands Ranch, Colorado.